GETSERVIO · ACCOUNT & DATA

Account deletion

How firm users can request permanent deletion of a GetServio account and associated personal data.

1. Delete from GetServio

If you can access your firm account, use the account and data controls available from your firm profile.

Firm Profile → Account and Data → Delete my account

GetServio requests confirmation before deletion is completed.

2. If you cannot access the account

You can start an account-deletion request through GetServio Support. Use the email address associated with the account so the request can be verified.

Open GetServio Support

3. What happens to your data

When account deletion is completed, the authentication account, firm profile, push-notification registrations, support conversations associated with the account and private request images are deleted or removed according to the deletion process.

Service-request or audit records may be retained in anonymized or restricted form where necessary for platform integrity, security, fraud prevention, legal obligations or dispute handling. Personal contact details and service-address information are removed or anonymized where retention of the underlying operational record is required.

4. Identity verification and lawful retention

GetServio may request reasonable identity verification before acting on a deletion request. Information is retained after deletion only where permitted or required for security, fraud prevention, audit integrity, legal obligations or dispute handling, consistent with the Privacy Policy.

Privacy reference. Review the GetServio Privacy Policy for the broader retention, security and privacy-rights framework.